Complaints

Clients, their family members, employees, or the general public is able to file a complaint with The Joint Commission, which accredits our services.  Complaints may be filed as follows:

Email

complaint@jointcommission.org

Fax 

Office of Quality Monitoring - 
(630) 792-5636

Mail

Office of Quality Monitoring

The Joint Commission

One Renaissance Blvd.

Oakbrook Terrace, IL 60181

If you have questions about how to file a complaint, you may contact The Joint Commission at (800) 994-6610 from 8:30 AM to 5:00 PM Monday through Friday